Shipping & Delivery
INTERNATIONAL SHIPPING
Flat rate shipping of $14.95 USD applies on all international orders
All orders are shipped from our warehouses.
APPROXIMATE DELIVERY TIME
INTERNATIONAL
7-14 business days
Ships with:
- UPS
- DHL
- FED EX
* For international orders, we cannot guarantee that you will or will not be charged any customs taxes or duties. Any customs or import duties are charged once the parcel reaches its destination country. These charges must be paid by the recipient of the parcel.
TRACKING YOUR ORDER
If you have created a login with us, you may track your order directly in your account by logging in and visiting the order status page.
Once your payment is approved, you will receive an e-mail when your order has been processed (may take up to 48 hours). You will also receive a second e-mail once your order has shipped which will include your tracking number and a link to check the journey of your item.
Important note: If there is a problem with your tracking number or package delivery, please contact the courier directly prior to contacting us. Please allow 24 – 72 hours for the tracking information to show.
COURIER CONTACT INFORMATION
USPS: Call +1 800 275 8777
DHL eCommerce International: Call +1 317 554 5191
Fed Ex: Call +1.800.GoFedEx or 1.800.463.3339.